Some brands communicate to their customers via e-mail, or traditionally through direct mail. Some opt for online message boards or social media. Still, some brands like Harpoon (Mass. Bay Brewing Company) take it all a step further. “Doyle [Rich Doyle, founder] wanted to ship a European tradition here to New England: the communal spirit [...]
Continue ReadingThe views and opinions expressed in this blog do not necessarily reflect those of any past or current employer of mine.
